Cancellation policy

Subscribe & Save Program

 

When you choose Subscribe & Save, your selected pack size ships automatically on a recurring basis until you skip, pause, or cancel.

 

How to Cancel or Change Your Subscription

 

You can skip an upcoming shipment, pause your subscription, or cancel it entirely at any time from your customer account. You can also contact us at support@soothevra.com and we'll take care of it for you.

 

There is no minimum commitment and no cancellation fee. Changes made before an order is processed will apply to that upcoming shipment; changes made after an order has started processing will take effect on the following shipment.

 

Billing

 

Your payment method will be charged automatically each time a subscription order is prepared for shipping.

 

Questions

 

If you have any questions about your subscription, contact us at support@soothevra.com and we'll aim to respond within 1-2 business days.