Refund policy

60-Day Money-Back Guarantee

 

We want you to feel confident trying Soothevra Flexora. If you're not satisfied within 60 days of receiving your order, contact us at support@soothevra.com and we'll make it right.

 

Single-bottle orders

 

If you ordered 1 bottle, you do not need to return it, opened or unopened, to receive a refund. Just reach out to our support team within 60 days of delivery, and we'll process a refund to your original payment method.

 

Multi-bottle bundles (2 or 3 bottles)

 

You may keep one bottle without returning it. To receive a refund for the remaining bottles in your order, please return those unopened bottles to us. Once we receive them, we'll refund the remaining amount to your original payment method. If the extra bottles aren't returned, the refund will be limited to the value of one bottle.